FAQs

10AM – 2PM Monday through Saturday and 1 hour prior to any ticketed event Phone: 715.832.2787 (ARTS) Email: boxoffice@pablocenter.org

Tickets should be purchased directly through pablocenter.org or the Pablo Center Box Office. Pablo Center is the only official ticket provider for events held at our venue, and purchasing directly ensures your tickets are valid and priced according to official box office rates.

$15 FOR A PRE-PAID, GUARANTEED VALET SPOT $20 AT THE DOOR (NO GUARANTEE OF VALET SPOT) We offer complimentary Valet Parking for patrons who have accessibility needs (accessibility license plate, placard, those with limited mobility or disability.* *There are two ADA parking spaces on Eau Claire Street, adjacent to the main entrance of the building. We offer Valet Parking at the corner of Graham Ave. and Gibson St. during Pablo Center events. The main entrance of the building is directly facing Haymarket Plaza.

Some third-party websites may list tickets for Pablo Center events. These sites are typically ticket brokers or resale marketplaces and are not affiliated with Pablo Center. Ticket prices on these sites may be higher than the official box office price, and Pablo Center cannot guarantee tickets purchased through third-party sellers.

If tickets are purchased through a third-party reseller, Pablo Center may not be able to verify the ticket or assist with issues related to pricing or delivery. For the most reliable experience, we recommend purchasing directly through the Pablo Center Box Office.

To align with touring artist requirements and other performing arts venues, Pablo Center is implementing an updated bag and safety policy.Guests may bring:• One small purse OR• One clear bagNot permitted:• Backpacks or oversized bags• Weapons of any kind (including pocket knives)• Outside food or beverages• Water bottles or coffee tumblers• Recording devices or professional cameras• Meta Glasses and the like• Signs, flags, or bannersSome performances may also require metal detection wand screening at entry.Please consider leaving unnecessary personal items at home or securing them in the trunk of your vehicle before entering to help ensure a smooth entry experience.

Mailed Tickets - Tickets will be mailed from Pablo Center’s Box Office approximately 3 weeks prior to the performance.  - Mailed tickets will incur a $5 shipping charge per order. Will Call - Will Call tickets are held at the Box Office for pick-up. A photo ID is required to pick up your tickets.  - We DO NOT allow third-party exchanges. Only the original purchaser may pick up the tickets. - Will Call tickets will incur a $2.50 fee per order when purchased online and is free when purchased directly through the Box Office.

Pablo Center has a no refunds/no exchanges policy. We recommend transferring your tickets to a family member or friend who may want to see the show.

In most cases, we can exchange seats within the same show/event if better seats are available. You will need to pay the difference to move to the new seats.  Please contact the Box Office to exchange seats.

Any child under age 2 that will sit on a lap does not require a ticket. Children 2 or older, or that require their own seat must have a paid ticket.

Unless otherwise specified, all patrons 60 years and older qualify for senior ticket pricing (if available for the event).

Pablo Center aims to provide comfortable and accessible seating for all of our guests. Please visit our Accessibility page or contact the Box Office directly at 715.832.2787 or boxoffice@pablocenter.org for assistance with accessibility needs.

General Admission means that seating or standing areas are not assigned and are filled on a first-come, first-served basis (like in movie theatres).

If a show is postponed or cancelled, we contact all purchasers who gave us contact information. In the event of a postponement, all tickets purchased will be valid for the new date – no exchange required. If a show is cancelled those who purchased tickets through our official channels are entitled to refunds. Those who paid with charge cards will get the refunds processed automatically to the card used for purchase – there is no need to contact us. Those who paid with cash should contact the box office by emailing boxoffice@pablocenter.org to discuss refund options.

Unless there’s a specific ticket type involving a meet and greet for sale, we can’t guarantee whether a performer will choose to greet fans before or after a performance. Feel free to contact the box office to inquire about a ticketed meet and greet.

Yes, please email us at boxoffice@pablocenter.org (or call us at 715.832.2787) along with your name, item details, and the show/venue it was lost at and we will try to reunite you with your belongings. Lost items will be held for no longer than 30 days. We are not responsible for lost or stolen items.

Our refreshment areas (bars) begin serving 1 hour prior to any ticketed performance. We serve a variety of alcoholic and non-alcoholic beverages. We also serve some small, pre-packaged snacks.

Why is there a facility fee on my tickets?As a nonprofit performing arts center, Pablo Center receives no ongoing taxpayer funding to support its daily operations. It costs approximately $5,000 each day just to maintain and operate our building, not including staff salaries.Facility fees help cover essential costs like building maintenance, utilities, equipment, and the technology that makes every performance possible. By sharing these costs across ticket purchases, we can continue to provide a safe, welcoming, and exceptional experience for everyone who walks through our doors.Your facility fee is more than a ticket charge. It's an investment in the future of Pablo Center, helping ensure this community gathering place remains vibrant, accessible, and ready to inspire generations to come.