Health and Safety

There is nothing more important to us than the happiness, health, safety, and well-being of every person who comes through our doors.   As the well-being of building partners, patrons, artists, and staff is our absolute top priority, it requires that when more information becomes available that our plans must adapt.  


Updates

March 13, 2020 10 a.m.
Governor Tony Evers directed the Department of Health Services (DHS) Secretary-designee Andrea Palm to issue an agency order requiring gatherings of 10 people or more be canceled until further notice. Pablo Center at the Confluence will extend closure of the building though May 17, 2020 and will modify an additional 49 performances, scheduled classes, and special events in response to the COVID-19 virus.  In all 78 performances have been impacted since March 13th, 2020; those performances equal $625,000.00 of lost revenue to our vibrant local arts community.

We are working with artists, presenters, promoters, agents, and constituents to quickly provide the public with renewed options to see the world-class talent you have come to rely on from Pablo Center.  We continue to adapt to the everchanging environment and will share information electronically as it becomes available. 

There are so many incredible things to come from Pablo Center and we look forward to sharing those experiences with you.


MODIFIED BOX OFFICE HOURS

Effective March 13 until further notice: To protect the health, safety, and well-being of our staff and community, our box office will operate through phone and email communication only. Pablo Center's box office will be available via phone at 715.832.ART (2787) or via email at boxoffice@pablocenter.org Monday - Friday 10:00 a.m. - 4:00 p.m. 

Event Cancelations and Postponement

All performances, special events and classes until May 17, 2020 will be impacted. The following programming has also been impacted:

• All community outreach and educational programming have been canceled until May 17, 2020 following the closure of all primary schools. This includes: ARTmobile, Legomind Storm, Girls Who Code, and Robotics.
• All remaining University of Wisconsin-Eau Claire performances have been canceled through May 17, 2020 following the UW-Eau Claire's closure of all campus-based, in-person classes. 

Ticket Holders

We thank you for your patience and your understanding as we work through each individual show to ensure the best options to present to our ticket holders.  All ticket holders for each individual performance will be contacted electronically in the coming days to share the ticketing options available for each unique show and event.  These options could include:

• Moving the tickets to a rescheduled performance;
 A potential ability to watch a live stream of the concert or event;
 Donating the value of the tickets back to presenting group or Pablo Center;
 Receiving a full refund. 

For rescheduled performances, tickets will be automatically updated to reflect the new date. For cancellations and for those requesting a refund, credit card transactions will be credited automatically.  For cash transactions, please contact the box office to receive a check.  Pablo Center’s box office will be available via phone and can be reached at 715.832.ARTS (2787) Monday through Friday from 10 a.m. to 4 p.m.

As a 501c3 non-profit arts organization, Pablo Center would appreciate if ticket-holders would consider donating the value of their tickets to Pablo Center should they not be able to attend.  To donate the value of your tickets, please email boxoffice@pablocenter.org or contact our box office directly.


HELP US BRIDGE THE GAP IN THIS UNCERTAIN TIME
We realize this is a very uncertain time for many, but your ongoing support of Pablo Center is greatly appreciated and vital as we continue our mission to curated the best world-class talent, create platforms to showcase our vibrant local art groups and individuals, and develop youth and community education and outreach programs.