Health & Safety

There is nothing more important to us than the happiness, health, safety, and well-being of every person who comes through our doors.   As the well-being of building partners, patrons, artists, and staff is our absolute top priority, it requires that when more information becomes available that our plans must adapt. 


November 25, 2020

Executive Director Jason Jon Anderson discusses operational financial health, including the Bridge Campaign for operational funds and funding on the federal and state level; the future of programming and Season 4; and the success of newly created initiatives and virtual streaming programming.

Following the direction of public health officials, data from peer organizations, Members, and Patrons, as well as input from our board of directors and staff, Season 3’s live in-person attended performances will be limited to events scheduled after June 1, 2021.

While in-person performances remain delayed, Pablo Center vigorously expanded programing and virtual options:

  • Pablo Center Learning Labs - Learning support program instituted to create a safe and socially distanced space for students grades 4-10 to work on school provided curriculum during the virtual learning portion of their educational week.
  • Pablo Streams - Performing from Pablo Center straight to your home, a FREE virtual concert series created to continue bring joy of music to our community and provide much needed support to artists.
  • Lego Robotics and Girls Who Code - In-person summer robotics and coding programs for middle school children with increased precautions and distancing due to COVID-19.
  • Special Events Programming - relaunched in compliance with health department recommendations.
With COVID-19 halting mass gatherings and in-person performances since March of 2020 and projections indicating the potential for our building not to reopen until January 2021, that leaves Pablo Center with the daunting reality of having no revenue for nine months.

We realize this is a very uncertain time for many, but your ongoing support of Pablo Center is greatly appreciated and vital as we continue our mission to curated the best world-class talent, create platforms to showcase our vibrant local art groups and individuals, and develop youth and community education and outreach programs.

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Modified Box Office Hours

Effective March 13 until further notice: To protect the health, safety, and well-being of our staff and community, our box office will operate through phone and email communication only.

Box Office Phone & Email Hours
Monday - Friday | 11:00 a.m. - 1:00 p.m. 

Due to limited box office hours, emailing is encouraged. Pablo Center's box office will be available via phone at 715.832.ARTS (2787) or via email at


We thank you for your patience and your understanding as we work through each individual show to ensure the best options to present to our ticket holders.  All ticket holders for each individual performance will be contacted electronically in the coming days to share the ticketing options available for each unique show and event.  These options could include:

• Moving the tickets to a rescheduled performance;
• A potential ability to watch a live stream of the concert or event;
• Donating the value of the tickets back to presenting group or Pablo Center;
• Receiving a full refund within 30 days of announcement of rescheduled date

For rescheduled performances, tickets will be automatically updated to reflect the new date. For cancellations and for those requesting a refund within 30 days, credit card transactions will be credited automatically.  For cash transactions, please contact the box office to receive a check.  Pablo Center’s box office will be available via phone and can be reached at 715.832.ARTS (2787) Monday through Friday from 11 a.m. to 1 p.m.

As a 501(c)(3) non-profit arts organization, Pablo Center would appreciate if ticket-holders would consider donating the value of their tickets to Pablo Center should they not be able to attend.  To donate the value of your tickets, please email or contact our box office directly.

For a complete list of postponed, canceled, and rescheduled show, visits our event calendar.
Archived Health & Safety News

See previous announcements and archieved information about health and safety at Pablo Center.

Archived Health & Safety News