Pablo Center Closing through April 14 in Response to COVID-19 Virus
WQOW - News 18 Press Conference Video
For Immediate Release:
(March 13, 2020 - EAU CLAIRE, WIS) There is nothing more important to us than the happiness, health, safety, and well-being of every person who comes through our doors. The well-being of building- partners, patrons, artists, and staff will remain our absolute top priority.
Yesterday, Governor Evers declared a Public Health Emergency for the State of Wisconsin. The Eau Claire County & Eau Claire City Health Department, has recommended that all events over 250 attendees be canceled through April 14th, 2020. Effective immediately Pablo Center at the Confluence will be closing the building and modifying all 29 performances, scheduled classes, and special events through April 14, 2020 in response to the COVID-19 virus. County and City health officials stress that the threat to local citizens from this virus remains LOW.
Please know we are working with artists, presenters, promoters, agents, and constituents to quickly provide you with renewed options to see the world-class talent we have curated for you this spring. These 29 performances equal over $500,000 of revenue to our vibrant local arts community. We thank you for your patience and your understanding as we work through each individual show to ensure the best options to present to our ticket holders. All ticket holders for each individual performance will be contacted electronically in the coming days to share the ticketing options available for each unique show and event. These options could include:
• Moving the tickets to a rescheduled performance;
• A potential ability to watch a live stream of the concert or event;
• Donating the value of the tickets back to presenting group or Pablo Center;
• Receiving a full refund.
Refunds will be processed automatically for credit card transactions or via mailed check for cash purchases by calling the box office. Pablo Center’s box office will be available via phone in spite of the building being closed and can be reached at 715.832.ARTS, again 715.832.2787. Pablo Center at the Confluence and Visit Eau Claire Experience Center will close at end of business today and stay closed through April 14, 2020 in response to this public health emergency.
I understand that this is dynamic public health situation. The well-being of artists, patrons, and staff will always be paramount in my mind. Please have some patience and empathy for those businesses, industries, and livelihoods being affected by this continuously changing environment. Be assured that all areas of the industry are working together with county-city health departments on ensuring clarity of accurate messaging and the necessary information to administer schedule changes, cancellations, reschedules, and all this information will be shared as soon as possible.
There are so many incredible things to come from Pablo Center and we look forward to sharing those experiences with you later this spring.
Find the most up-to-date information about affected programming and Pablo Center's response to COVID-19.