Choose a Career at Pablo Center

Pablo Center welcomes people of many talents to help ensure our success in creating and supporting the highest level of creative arts. Many different talents and skills are needed to do our work, and we offer full-time and part-time opportunities.

Pablo Center is committed to recruiting and fostering a diverse staff; all are encouraged to apply.
.

Usher

Position: Usher (Part-Time)  
Apply: Email resumé to boxoffice@pablocenter.org 

Position Summary:  

Ushers are charged with providing warm, energetic, and genuine guidance to all guests of Pablo Center. Ushers will act as hosts for each event – greeting and guiding patrons to the Box Office, bars, restrooms, galleries, and their seats. An usher will strive to provide accurate information to patrons by being aware of all the Center’s offerings. The ideal candidate will display a positive attitude, strong work ethic, punctuality, and a desire to learn. This position reports to the Front of House Managers. 

This part-time position averages 5-20 hours per week annually, though based on the events schedule, some weeks will have more activity and some weeks will have minimal to no activity. The schedule will flex between daytime, evening, and weekend hours depending on the events schedule, with most hours on nights and weekends. 

This position is not guaranteed to see performances occurring at Pablo Center. Ushers will be expected to be available and accessible for the duration of the performance for any number of tasks as assigned by the Front of House Manager, or as requested by patrons. Ushers are required to work collaboratively for extended periods of time in close proximity, distances under 5’ (five feet) with Artists, Patrons, Students, Community Members, Board Members, and Pablo Center Staff. Ushers may be stationed in or near the theater for the duration of the performanceWage is $9-10 per hour depending on experience. 

Responsibilities: 

  • Greets, approaches, and maintains an approachable demeanor for guests. 
  • Familiarity with all events occurring in order to guide patrons properly. 
  • Ensures lobby and theatres are properly set up for patrons. 
  • Pre-show theater and building cleanliness/supplies checks - notifies FOH Manager of issues. 
  • Scans tickets and admitpatrons into events. 
  • Distributes programs.  
  • Assists all patrons in finding their seats, paying appropriate attention and time to patrons with disabilities.  
  • Monitor's patron activity and enforces policies following procedure. 
  • Encourages and welcomes suggestions and feedback. Reports feedback from patrons to the Front of House Managers. 
  • Develops rapport with patrons of Pablo Center at the Confluence. 
  • All other duties as assigned. 

Required Skills:  

  • Ability to work non-traditional hours primarily including nights and weekends. 
  • Proven track record of handling guest issues proactively and professionally to produce positive outcomes. 
  • Intuitive problem-solving skills and the ability to make quick and correct decisions to maintain a high-class patron experience. 
  • Outstanding verbal communication skills. 
  • Ability to thrive working in a team environment. 
  • Physically able to stand and walk for long periods of time. Physically able to go up and down stairs repeatedly. 
  • Comfortable working in low light conditions. 
  • Ability to lift heavy boxes or other objects up to 40 lbs.  

Preferred Skills: 

  • Customer service experience with references. 
  • Knowledgeable about Pablo Center specifically and Downtown Eau Claire in general. 
  • Experience ushering is preferred.   

Job Expectations and Required Duties:

  • Required to work collaboratively for an extended period of time in close proximity, distances under 5’ (five feet) with Artists, Patrons, Students, Community Members, Board Members, and Pablo Center Staff.
Email your Resume

Bartender

Position: Bartender (Part-Time) 
Apply: Email resumé of relevant experience to boxoffice@pablocenter.org 

Position Summary:  

Responsibilities will include following recipes, providing quick, friendly, and professional service to all guests, and keeping the bar stocked and cleanbartender will strive to provide accurate information to patrons by being aware of all Pablo Center’s offerings. The ideal candidate will display a positive attitude, strong work ethic, punctuality, attention to detail, and a desire to learn and be coached. Bartenders also will be expected to work quickly and accurately under high-volume periods to ensure all guests are attended to in a timely manner. This position reports to the Front of House Managers. This is a company you will be proud to work for and grow with.  

This part-time position averages 5-25 hours per week annually, though based on the event schedule, some weeks will have more activity and some weeks will have minimal activity. The schedule will flex between daytime, evening, and weekend hours depending on the events schedule, with most hours on nights and weekends. Wage is $8-$10 plus tips, hourly, depending on experience. 

Job Expectations and Required Duties:

  • Required to work collaboratively for an extended period of time in close proximity, distances under 5’ (five feet) with Artists, Patrons, Students, Community Members, Board Members, and Pablo Center Staff.

Responsibilities: 

  • Clean bars work areas and tables as well as glasses utensils and bar equipment. Clean and stock bar at the end of each shift. 
  • Strong ability to move lines along while maintaining a guest-first attitude and demeanor. 
  • Provides safe service of alcohol to guests 21 and older by thoroughly checking Identification of customers to verify age requirements. 
  • Attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s). 
  • Demonstrates ability to follow written and verbal instructions regarding concessions procedures including accurately measuring alcoholic beverages to create consistent, standard beverages. 
  • Exhibits excellent product knowledge and stays up to date on the variety of offerings available. 
  • Encourages and welcomes suggestions and feedback. Reports feedback from patrons to the Front of House Managers. 
  • Develops rapport with patrons of Pablo Center at the Confluence. 
  • Ability to work well independently and as a part of a high-functioning team. 
  • Cash handling. 
  • All other duties as assigned.  

Qualifications:  

  • Minimum 6-months bartending experience. 
  • A valid Bartender’s License from the City of Eau Claire or ability to acquire within two weeks of hire. 
  • Ability to work non-traditional hours primarily including nights and weekends. 
  • Dedication to providing the highest level of guest service with attention to small details. 
  • Proven track record of handling guest issues proactively and professionally to produce positive outcomes.  
  • Intuitive problem-solving skills, and the ability to make quick and correct decisions to maintain a high-class patron experience. 
  • Excellent time management skills.  
  • Ability to thrive working in a team environment. 
  • Physically able to stand for long periods of time.  
  • Ability to lift heavy boxes or other objects up to 50 lbs.  

Preferred Skills: 

  • Customer service experience with references. 
  • Knowledgeable about Pablo Center specifically and Downtown Eau Claire in general. 
Email your Resume

Schedule & Billing Coordinator - Production Crew

POSITION: Schedule & Billing Coordinator - Pablo Center Production Crew
APPLY: Email resume and qualifications to careers@pablocenter.org

REPORTS TO:
 Event Production Manager
PART-TIME: Approximately 20-30 hours/week

Job Function: Coordinate scheduling; Record keeping
Salary: Starting wage: $16.00/hour; depending on experience

Scope of Responsibilites

The Scheduling & Billing Coordinator receives event information, processes reservations and invoices, and schedules the Production Crew to work events.  The position works closely with the Event Production Manager, the Artistic Contract Manager, the Special Events Manager, and other programming entities to coordinate upcoming events.  The Scheduling & Billing Coordinator also is responsible for the organization and storage of all event history and invoice data. 


SPECIFIC DUTIES

  • Maintain regular office hours to process schedules and event information.
  • Verify event details with the appropriate Pablo staff member.
  • Provide Pablo Staff with labor and equipment estimates.
  • Maintain Homebase app, updating employee information as needed.
  • Schedule work calls and assist with filling crew needs.
  • Process time clock errors.
  • Maintain a manageable and equitable workload balance for Production Crew.
  • Assist with recordkeeping, cost analysis studies, and facility research.
  • Assist Production Staff with relaying show information/details to scheduled crew.
  • Participate in training programs at the direction of the Audio Engineer, Event Production Manager, or Master Electrician (Production Staff).
  • Follow the employee handbook and code of conduct.
  • Know building emergency procedures.
  • Know safety protocols for production work and alert staff when safety is an issue.
  • Other duties as assigned.

QUALIFICATIONS

  • Must be at least 18 years of age.
  • Willingness to learn through hands-on experience.
  • Must have a strong sense of professional courtesy and customer service.
  • Prior experience with staffing/scheduling desired.
  • Organized and detail-oriented.
  • Familiar with Microsoft Office Suite, especially Word & Excel.
  • Follow direction and accept feedback from supervisors and peers.
  • Able to work independently.
  • Able to maintain a professional demeanor when in a situation heightened by a deadline, emergency, or emotion.
  • Must wear PPE in accordance with current building, county health, and OSHA guidelines.
  • Available to work flexible hours as needed, including evenings and weekends.
Email your Resume

Event Supervisor

Duties of the Event Supervisor:

  • Act as manager on duty for scheduled events; supervising event staff and answering questions that may arise from staff and patrons in a thoughtful manner
  • Will be available to work for extended hours, mainly nights and weekends
  • May assist counting and closeout of daily cash and sales
  • Interact with patrons and employees to create and maintain positive relationships and work culture 
    Strive to give each patron an excellent experience in a safe environment
  • Assist with creating front of house deployments
  • Open to project ideas that may not be related to supervising events
  • Knowledgeable in our Point of Sale and ticketing software or willing to learn
  • Familiar with emergency procedures and First Aid/CPR certified or able to become certified
  • Ensuring all patrons have left and doors are locked at the end of the night
  • Required to work collaboratively for extended periods of time and in close proximity, distances under 5’ (five feet) with Artists, Patrons, Students, Community Members, Board Members and Pablo Center Staff


Physical Demands:

While performing the duties of this job, the employee is regularly required to communicate in person and via radio with staff. The employee is frequently required to operate a computer keyboard, office equipment, cash drawers, and other essential tasks. The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms. This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds. This position frequently requires extended periods of time on their feet and moving. 

Schedule & Hours:

This part-time position averages 5-15 hours per week annually. Based on the fluid nature of programming in a performing arts venue, some weeks may have increased or minimal activity. The work schedule will flex between daytime, evening and weekend hours depending on the event calendar, but regular evening and weekend hours should be expected.

Communication:

  • Succinct, consistent, supportive, and transparent communication is utilized with all levels of the organization, regardless of the nature of the messages
  • Goals and information are shared in a direct, honest, and straightforward manner, to ensure there are no unnecessary surprises and all Pablo Center staff are on the same page
  • Constructive feedback is encouraged, willingly accepted, and respectful debate is viewed as vital to effective communication
  • Actively listens, is available to team members, asks open-ended questions, and considers all options
  • Takes responsibility for decisions they make or participate in, regardless of whether the outcomes are successful 

Collaboration:

  • Develops networks, engages in cross-functional activities, and collaborates across boundaries, demonstrating curiosity, valuing diversity and individual differences, and finding common ground to build strategic relationships and achieve common goals 
  • Establishes a safe environment where all opinions can be expressed, discussed, and debated, while preserving and strengthening relationships. Optimal solutions are identified and executed 

Education and Experience:

  • 2+ years of solid experience in a guest service capacity
  • Current bartender license, or immediately eligible to obtain a license
  • Demonstrated curiosity and willingness to learn and grow
  • Work both independently and in a collaborative team environment with ease 
    Must be available to work for extended hours, mainly nights and weekends

INTERESTED CANDIDATES:

Please submit a Cover Letter, Resume, and References to info@pablocenter.org

Email Your Application